Privacy Policy

At Consistency Care Services, we are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information when you interact with our organization and access our services.

Collection of Personal Information: 

We may collect personal information from you when you engage with our website, contact us via phone or email, or enroll in our services. The types of personal information we may collect include your name, contact details, NDIS participant number, and other relevant information necessary to provide you with the requested services.
 

Use of Personal Information:

We use the personal information we collect to provide you with the services you have requested, communicate with you regarding your support needs, and facilitate the coordination of supports and services as per your NDIS plan. We may also use your information to send you important updates, newsletters, or promotional materials if you have provided your consent to receive such communications.
 

Disclosure of Personal Information:

We may disclose your personal information to third parties, including service providers, to facilitate the provision of services and supports as outlined in your support plan. We take reasonable steps to ensure that any third parties we engage with have appropriate privacy and security measures in place to protect your information.

Data Security:

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We utilize secure servers, encryption techniques, and physical safeguards to ensure the confidentiality and integrity of your data.

Access and Correction:

You have the right to access, update, or correct your personal information held by Consistency Care Services. If you would like to access or modify your information, please contact us using the contact details provided in this Privacy Policy.

Retention of Personal Information:

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When personal information is no longer required, we take appropriate measures to securely dispose of or de-identify the information.

Cookies and Tracking Technologies:

 Our website may use cookies and tracking technologies to enhance your browsing experience and collect information about how you interact with our website. These technologies help us analyze website traffic, improve our services, and customize your user experience. You can adjust your browser settings to manage or disable cookies if you prefer.

External Links:

 Our website may contain links to external websites that are not controlled or operated by Consistency Care Services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Changes to the Privacy Policy:

 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates or revisions will be posted on our website, and the revised Privacy Policy will take effect upon posting.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the contact details provided below.

Contact Information: 

Consistency Care Services 

Email: info@consistencycare.com.au 

Phone: 0434 128 471

We take your privacy seriously and are committed to ensuring the security and confidentiality of your personal information. By using our services and engaging with our organization, you acknowledge and agree to the terms and conditions outlined in this Privacy Policy.